Casino Withdrawal Rules
Silver Oak Casino is a licensed establishment. The administration of the club guarantees users a fair game and fast payouts. Withdrawing funds from Silver Oak Casino is simplified as much as possible. But players should still understand the rules of this operation in advance in order to eliminate problems.
Available Payment systems
The client chooses the method of receiving money from the casino at the time of making a withdrawal request. Information about available financial instruments is collected in the table.
| Type | Supported systems | Note |
| Debit and credit cards | Visa, Mastercard | Transfer to plastic issued in any country is |
| Electronic wallets | YooMoney, QIWI and others | To credit the transfer, verification may be required from the operator of the electronic wallet |
| Cryptocurrency | Bitcoin | The conversion rate can be specified in support |
| Account of the mobile operator | MTS, Megafon, Tele2, Beeline | Allowed to credit money only to numbers opened in the user’s name |
The list of available methods for receiving payments differs for customers living in certain countries. Up-to-date information is displayed in the “Wallet” section in the Personal Account.
Procedure for Withdrawing Money from Silver Oak Casino
You can withdraw funds from your account in your Personal Account. For security reasons, requests by e-mail or via live chat are not accepted. To apply for a payment, you must:
- Log in to the site. Just click on the “Login” button on any page of the site, and then enter your username and password.
- Go to the application form. You will need to open the “Withdrawal” tab in the “Wallet” section.
- Select a payment method from the list. Next to each of the available options, information about the amount of the commission is displayed.
- Provide the requested information. Usually, you will need to enter the amount and wallet or card number.
After confirmation, the application is sent to the financial department. Employees check that the player did not violate the rules, and then immediately transfer the money.
The online casino allows you to submit new applications without waiting for previously completed ones. All of them are processed in order of priority.
When withdrawing funds, the user needs to consider the following:
- Bonuses must be previously wagered or spent.
- It is allowed to receive money only for payment instruments issued in the name of the player.
- If bonuses were previously activated, the turnover on bets must be greater than the amount of deposits multiplied by 1.5 in order to receive a payout.
Is Verification Required?
required When registering at an online casino, making a deposit and participating in games, the user’s personal data is not requested. Often you can withdraw money from Silver Oak Casino without verification but the administration of the casino complies with the law and has the right to require the player to provide personal data and supporting documents at any time.
Upon receipt of a request to pass verification, the client must send to the support service a photo of an identity card and a receipt for replenishing an account at an institution or other requested documents.
Verification of information takes an average of 1-2 days. After its successful completion, the client is allowed to withdraw money and use other functions of the platform in a standard manner. You can clarify information about the status of the check in the support service.
Withdrawal Limits and Terms
According to the rules, money is paid to players within 24 hours. But often they arrive at the account or card within 1-4 hours. There are no withdrawal limits from the casino. But they can be set by the issuers of the financial instrument or the payment service.
The online casino administration has the right to prohibit withdrawals of more than 250 thousand rubles per month. In this case, large payments will be divided into several parts.
Amount limits do not apply to jackpots played on the site.
Frequent Player Problems
According to customer reviews, payments from the casino almost always arrive on time, and there are no difficulties with receiving them. But sometimes users still face problems. The most common of them:
- Application canceled by the casino’s administration.
- Return of funds by the payment system.
- Errors in props.
- The need to pass verification.
- Request processing delays.
To avoid disputes and difficulties, you must follow the rules of the online casino and use only accounts and cards registered in the name of the player to receive funds.
If problems still arise, the client needs to contact support. You can write to operators via chat in the computer or mobile version of the site, as well as by e-mail.
